Terms of service

TERMS AND CONDITIONS

Welcome to www.pushpanaturals.com (“Website”).

Pushpa Naturals is the owner of the brand Pushpa Naturals and the Website www.pushpanaturals.com (“Website”). Pushpa Naturals is a partnership firm incorporated and registered under the applicable laws of India, having its registered office at [Insert Registered Address Here].

Your use of the Website is governed by the following Terms and Conditions (“Terms of Use”) along with the Privacy Policy, Shipping Policy and Cancellation, Refund and Return Policy (together “Policies”), as modified and amended from time to time.

By accessing, browsing or otherwise using the Website (through desktop, mobile, iOS or Android), you agree to be bound by these Terms of Use and the Policies, whether you have read them or not. The Website is intended only for personal, non-commercial use and information. If you do not agree with these Terms of Use and Policies, you are requested not to use the Website.

MODIFICATION OF TERMS

Pushpa Naturals reserves the right to change, modify, add or remove portions of these Terms of Use and Policies at any time without prior notice.

It is your responsibility to review these Terms periodically. Continued use of the Website following any updates constitutes acceptance of the revised Terms.

As long as you comply with these Terms, Pushpa Naturals grants you a personal, non-exclusive, non-transferable, limited privilege to access and use the Website.

ELIGIBILITY

You must be competent to contract within the meaning of the Indian Contract Act, 1872.

Persons who are minors (under 18 years) may use the Website only under the supervision of a parent or legal guardian. If you are using the Website on behalf of another person, you represent that you have authority to bind that person to these Terms.

ACCOUNT & REGISTRATION

You may place an order by:

  • Registering and logging into your account

  • Placing an order as a guest

  • Contacting customer support

You are responsible for maintaining the confidentiality of your username and password. Any activity under your account will be your responsibility. Notify Pushpa Naturals immediately in case of unauthorized access.

PERSONAL INFORMATION

During registration or checkout, Pushpa Naturals may collect:

  • Name

  • Email address

  • Phone number

  • Address

  • Demographic details

  • Browsing behavior

Pushpa Naturals stores only necessary information required to process purchases. We do not store credit/debit card details or CVV numbers. All payments are processed through secure servers.

By accepting these Terms, you consent to receive transactional communications and, if opted, promotional communications.

ORDERS & ACCEPTANCE

  • All products listed do not constitute an offer to sell.

  • Your order is an offer to purchase.

  • Pushpa Naturals reserves the right to accept or reject any order.

  • In case of cancellation by us, a full refund will be issued.

  • Prices and availability are subject to change without notice.

Before placing an order, you must verify product details carefully.

PRODUCT DESCRIPTION

Pushpa Naturals strives to provide accurate product descriptions. However:

  • Product images are indicative.

  • Colors may vary depending on device display.

  • Natural products may vary in color, texture, and taste due to seasonal variations.

All products are natural and authentic. Variations do not affect nutritional value.

Information provided is for general informational purposes only and not medical advice. Please consult a certified medical practitioner before use if required.

PRICING

  • All prices are in INR and inclusive of applicable taxes unless specified otherwise.

  • The price at the time of order confirmation shall be final.

  • No additional charges will apply at delivery except in Cash on Delivery orders, where full payment must be made before accepting the package.

PAYMENT

You may use available payment methods on the Website.

Pushpa Naturals shall not be responsible for credit card fraud. The liability to prove fraudulent use lies solely with the user.

CANCELLATION, REFUNDS & RETURNS

Orders can be cancelled only before dispatch.

Once dispatched, cancellation is not allowed. Please refer to our Cancellation, Refund and Return Policy available on the Website.

SHIPPING & DELIVERY

Pushpa Naturals handles logistics through reputed courier partners.

Estimated delivery timelines will be shared at the time of order confirmation. Delivery delays due to external factors are not the liability of Pushpa Naturals.

If incorrect delivery details are provided, additional charges for re-delivery may apply.

INTELLECTUAL PROPERTY

The name “Pushpa Naturals”, logo, product names, designs, content, images, and materials are protected intellectual property.

You may not copy, reproduce, distribute, or use any content for commercial purposes without written permission.

DISCLAIMER OF WARRANTIES

The Website is provided on an “as is” and “as available” basis.

Pushpa Naturals makes no warranties regarding:

  • Accuracy of information

  • Website uninterrupted access

  • Virus-free servers

  • Product suitability

To the fullest extent permitted by law, Pushpa Naturals shall not be liable for any indirect, incidental, punitive, or consequential damages.

Maximum liability shall not exceed the amount paid by you for the concerned product.

LIMITATION OF CLAIMS

No claims arising from use of the Website may be brought more than one (1) year after the cause of action arises.

TERMINATION

Pushpa Naturals may suspend or terminate your account without prior notice if Terms are violated.

Upon termination, you must cease all use of the Website.

INDEMNITY

You agree to indemnify and hold harmless Pushpa Naturals, its partners, employees, and affiliates from any claims arising out of violation of these Terms or misuse of the Website.

GOVERNING LAW

These Terms shall be governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts at [Insert City Name].

PRIVACY POLICY

Use of this Website is also governed by our Privacy Policy available on the Website.

CONTACT INFORMATION

Customer Support
Email: support@pushpanaturals.com
WhatsApp: +91 XXXXX XXXXX
Working Hours: Monday to Saturday (10:00 a.m. to 6:00 p.m.)

GRIEVANCE REDRESSAL

Grievance Officer: [Insert Name]
Email: support@pushpanaturals.com
Registered Office Address: [Insert Address]